Accessibility Statement

Active Lifestyles aims to provide information on this website that is accessible to all who use it. Our website accessibility statement outlines improvements we will make to ensure we achieve these aims and objectives

The statement covers only this website and while other Sefton Council websites linked to this site have their own accessibility statements.

What is an accessible website?

An accessible website can be used by everyone, regardless of their abilities or the method they choose to access it.

 Is this website accessible?

Most of this website is accessible using a wide range of devices, but we know that the following issues currently exist when using the site:

  • Difficult for users with accessibility issues to scroll on smaller devices such as IPhone 5s
  • Difficult to skip content and move quickly around the site
  • Screen readers aren’t able translate the layout of forms on the site for users with visual impairments
  • Pop ups on the website can’t be identified by assistive technology so confuse the user
  • Links can’t be used by assistive technology
  • Some links on the site need to be more distinguishable by screen readers to help users identify and use them
  • The headings on some pages aren’t clear to assistive tech, causing confusion to users
  • Links on a small number of pages need to explain their purpose to help assistive technology tell the user why they should click it
  • Some link names point to more than one destination, confusing screen readers and therefore users
  • When using keyboard navigation, not all functions are available while many control functions aren’t highlighted
  • The contrast between text and background colour for headings and sub-headings make it difficult for some users with visual impairments
  • PDFs used by the site have a wide range of accessibility issues

Feedback and contact information

Please contact us if you have an accessibility query including:

  • if you are experiencing issues with accessing information or using the website
  • if you find an accessibility problem not listed on this statement
  • if you have positive feedback on the accessibility considerations made.

When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

Get in touch by emailing and we shall try to find an alternative for you. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (external link).

Technical information about accessibility on this website

Active Lifestyles is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is not compliant with the Web Content Accessibility Guidelines 2.1 AA standard. The non-accessible sections are listed below:

  • 1.4.3 Contrast (Minimum): Ensure text has sufficient contrast
  • 1.4.4 Resize text: Ensure pinch to zoom is enabled
  • 1.4.10 Reflow: Ensure pages don’t scroll in two dimensions on small screens
  • 2.4.7 Focus Visible: Ensure controls change appearance when they are selected

What we are doing to improve this website

Active Lifestyles will work with a developer to address technical issues the site has while editors will fix other issues on an ongoing basis in order to meet WCAG 2.1 AA criteria and AAA criteria where possible.

Disproportionate burden

The redesign of the Sefton Council website is not feasible by 23rd September 2020

Preparation for this accessibility statement

This statement was first prepared on September 18, 2020.

This statement was updated on September 22, 2020